Security Statement

Effective Date: October 20, 2026

At Wenda, protecting customer information is a priority. This Security Statement outlines the practices used to help safeguard your personal and payment information when using our website.

Our Security Practices

  • Secure Encryption

    Our Shopify-powered website uses HTTPS encryption to help protect information transmitted during checkout and account access.

  • Trusted Payment Providers

    Payments are processed through third-party payment providers that maintain applicable industry security standards.

  • Payment Data Protection

    Complete credit or debit card details are handled by authorized payment providers rather than stored directly by Wenda.

  • Account Security

    Customers are encouraged to use strong passwords and keep their account credentials confidential.

Fraud Prevention

  • Orders may be reviewed or verified to help prevent unauthorized or fraudulent transactions.

  • Suspicious transactions may be delayed, held, or canceled for security reasons, subject to applicable law.

Ongoing Monitoring

We aim to maintain appropriate website security measures and address identified security risks to help protect customer information.

Customer Responsibility

While we take reasonable steps to protect your information, customers also play an important role in maintaining security. Please keep your account details private and notify us if you notice any unauthorized activity.

Wenda

Address: Chiou 31-33, 153 43 Agia Paraskevi, Greece

Email: support@wenda.no

Customer service hours

Monday to Friday: 9:00 AM to 5:00 PM

Saturday and Sunday: Closed

Time zone: Athens time (Greece)

Response time: We respond within one business day.