Last Updated: October 20, 2026
Welcome to Wenda! The terms "we", "us", and "our" refer to Wenda. Wenda operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the "Services").
Our store is powered by Shopify, which enables us to provide our Services to customers.
These Terms of Service ("Terms"), together with the policies referenced herein, describe your rights and responsibilities when accessing or using our website and Services.
Please read these Terms carefully before using our website or purchasing products. By accessing, browsing, or using our Services, you agree to these Terms and our Privacy Policy.
If you do not agree with these Terms, please discontinue using our Services.
Nothing in these Terms limits or excludes any mandatory consumer rights available to you under applicable law.
By using our Services, you confirm that you are at least the age of majority in your country of residence or have obtained permission from a parent or legal guardian where required by law.
When browsing our website, creating an account, or placing an order, you may be required to provide personal information, including your name, email address, billing information, payment details, and delivery address.
You agree to provide accurate, current, and complete information to ensure that your orders can be processed correctly.
You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
You must notify us promptly if you become aware of unauthorized access to your account.
You may not transfer, sell, or assign your account to another person without our prior written consent.
Wenda makes reasonable efforts to provide accurate product descriptions, specifications, prices, availability, and images.
Product colors, appearance, and dimensions may vary slightly due to screen settings, lighting, or differences in product presentation.
We aim to ensure that products correspond to their descriptions and meet applicable quality and consumer protection requirements.
Product information, availability, and descriptions may be updated when necessary.
We reserve the right to discontinue products or adjust available quantities, subject to applicable law and any confirmed purchase agreements.
Nothing in this section excludes your statutory rights concerning defective, damaged, or incorrectly described products.
By placing an order through Wenda, you submit an offer to purchase the selected products.
Orders are subject to product availability, payment authorization, and verification of the information provided at checkout.
An order confirmation acknowledges receipt of your order. Acceptance of an order occurs when we confirm that the order has been accepted for fulfillment.
We reserve the right to decline or cancel an order for legitimate reasons, including product unavailability, payment authorization failure, suspected fraud, or material pricing errors.
If an order is cancelled after payment has been collected, we will refund the amount paid in accordance with applicable consumer protection laws.
Please review your order details carefully before completing checkout.
If you need to cancel or modify an order, contact us at support@wenda.no as soon as possible. We will attempt to accommodate requests before dispatch.
All purchases are subject to our Refund and Return Policy.
Customers also retain any mandatory statutory cancellation, withdrawal, and product conformity rights.
Product prices are displayed in Norwegian Krone (NOK), unless otherwise indicated.
Applicable taxes are included in displayed prices where required and configured. Shipping charges and any additional applicable costs will be disclosed before customers complete their purchases.
Prices, discounts, and promotional offers may change without prior notice. However, changes will not affect orders already accepted at the agreed price, except where applicable law permits otherwise.
Customers are responsible for providing accurate billing and payment information.
By submitting payment details, you confirm that you are authorized to use the selected payment method.
Payments are processed through the payment providers available at checkout.
Any applicable currency conversion fees charged by banks or payment providers are determined by those institutions.
We reserve the right to correct genuine pricing or billing errors in accordance with applicable law. Customers will be contacted when such corrections affect an order.
Wenda processes orders Monday through Friday, excluding applicable public holidays.
Orders are generally processed within 1–2 business days after confirmation.
Estimated delivery times are normally 3–9 working days from the order date, depending on the destination, shipping service, and circumstances affecting delivery.
Shipping charges currently listed in our Shipping Policy are:
Orders from NOK 0.01 to NOK 498: NOK 59 shipping fee.
Orders of NOK 499 or more: Free shipping.
The applicable shipping cost will be displayed during checkout.
Delivery times are estimates and may be affected by weather conditions, carrier operations, customs processing, or other circumstances outside our reasonable control.
We remain responsible for delivery obligations and the risk of loss or damage until the goods are received by the customer or their designated recipient, except where applicable law provides otherwise.
If an order is delayed, lost, or damaged during shipment, customers should contact support@wenda.no for assistance.
Your statutory rights regarding delayed delivery, non-delivery, damaged goods, and cancellation remain unaffected.
For additional information, please review our Shipping Policy.
All website content, including text, images, graphics, product descriptions, logos, videos, layouts, and design elements, is owned by Wenda or its respective licensors, suppliers, or content owners, unless otherwise stated.
Such materials are protected by applicable intellectual property laws, including copyright and trademark laws.
Customers may access and use our website for lawful personal and non-commercial purposes.
Without prior written permission, users may not reproduce, distribute, modify, republish, or commercially exploit protected website content, except as permitted by applicable law.
The Wenda name, branding, and related visual elements may not be used in a way that falsely suggests authorization or affiliation.
Shopify's trademarks and branding remain the property of Shopify. Other third-party trademarks belong to their respective owners.
All rights not expressly granted are reserved by their respective rights holders.
Our website may provide access to optional features, integrations, or tools operated by third-party service providers.
These tools may be governed by separate terms and privacy policies established by their respective providers.
We recommend reviewing the relevant third-party terms before using these services.
Wenda does not control every aspect of third-party tools and cannot guarantee their continuous availability or uninterrupted operation.
We may introduce new features, integrations, or services in the future.
Any such additions will be subject to these Terms where applicable.
Nothing in this section limits liability that cannot lawfully be excluded.
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Wenda.
These links are provided for convenience and informational purposes.
We do not necessarily endorse or control the content, policies, or practices of external websites.
Customers should review the terms, privacy policies, and security practices of third-party websites before providing personal information or making purchases.
Transactions conducted directly with independent third parties are generally governed by their own terms.
This section does not affect Wenda's legal responsibilities for services or products provided as part of a transaction with Wenda.
Wenda is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make in our Store are made directly with Wenda.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Wenda, including any injury, damage, or loss resulting from purchased products and services.
You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Wenda, to the extent permitted by applicable law.
Nothing in this section excludes any rights or remedies that cannot lawfully be waived.
The collection, use, storage, and processing of personal information through our Services are governed by our Privacy Policy.
Wenda processes personal information in accordance with applicable data protection requirements, including the General Data Protection Regulation (GDPR) where applicable.
Shopify provides the e-commerce infrastructure used to operate our store and may process personal information to deliver and improve its services.
Shopify's privacy information is available through its Privacy Policy.
Personal information may be processed by authorized service providers where necessary for payment processing, order fulfillment, customer support, or other legitimate business purposes.
Customers may have rights concerning access, correction, deletion, portability, objection, and restriction of personal information, depending on applicable law.
For additional information about how we process personal information, please review our Privacy Policy.
Customers may submit feedback, suggestions, reviews, comments, or other content relating to our products and Services.
By submitting feedback, you confirm that you have the necessary rights to share the material and that it does not violate applicable laws or third-party rights.
You grant Wenda a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish submitted feedback for legitimate business purposes, including improving our Services and presenting customer reviews.
This license does not transfer ownership of your content to Wenda.
Where required by law, we will obtain appropriate consent before using feedback in advertising or promotional materials.
We reserve the right to remove content that is unlawful, misleading, abusive, or infringes the rights of others, subject to applicable law.
Personal information associated with feedback will be handled in accordance with our Privacy Policy.
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product details, availability, pricing, promotional offers, shipping charges, or delivery estimates.
We reserve the right to correct such information and update website content when necessary.
If an error materially affects an order, we will contact the customer and explain the available options.
Any order cancellation, correction, or refund will be handled in accordance with applicable contractual and consumer protection laws.
We will not use this section to remove or limit statutory rights arising from an accepted purchase agreement.
Customers and website visitors agree to use Wenda's Services only for lawful purposes.
The following activities are prohibited:
Using our website for fraudulent, unlawful, or malicious purposes.
Infringing intellectual property or privacy rights.
Providing intentionally false or misleading information.
Uploading viruses, malware, or harmful code.
Attempting unauthorized access to website systems or customer accounts.
Interfering with website security, functionality, or availability.
Conducting phishing, spam, or unauthorized promotional activities.
Impersonating another person or organization.
Collecting personal information without proper authorization.
Using automated tools to disrupt or exploit website functionality.
We reserve the right to investigate suspected violations and take reasonable action, including restricting access where legally justified.
Any enforcement action will remain subject to applicable laws and consumer rights.
This section applies to automated software, bots, artificial intelligence agents, and other systems capable of interacting with our Services without continuous human supervision.
Automated agents must operate in accordance with applicable law, website security requirements, and any access restrictions established by Wenda.
Agents must not impersonate human users, deliberately conceal their automated nature when identification is required, or bypass security controls.
Where technically applicable, automated agents should identify themselves through appropriate request headers or user-agent information.
Automated tools may not circumvent access restrictions, interfere with website availability, or collect protected information without authorization.
Wenda may implement reasonable technical measures to regulate or restrict automated access.
These restrictions do not prohibit activities protected or expressly permitted by applicable law.
We may restrict, suspend, or terminate access to our Services where there is a legitimate reason, including serious violations of these Terms, suspected fraud, or unlawful activity.
Where appropriate and legally required, we will provide reasonable notice before taking such action.
Termination of website access does not automatically cancel accepted orders or remove existing contractual obligations.
Customers remain entitled to applicable refunds, remedies, and statutory consumer protections.
Provisions relating to intellectual property, privacy, liability, dispute resolution, and other obligations that reasonably survive termination will remain effective to the extent permitted by law.
Wenda aims to maintain accurate information and reliable website functionality.
However, we cannot guarantee that the website will be available continuously, without technical interruptions, or entirely free from errors.
Information published on the website is provided for general product and service information.
To the extent permitted by applicable law, we do not provide additional warranties beyond those expressly stated or legally required.
Nothing in these Terms excludes or limits mandatory statutory guarantees, including rights relating to product conformity, defective goods, repair, replacement, price reduction, or refunds.
Customers retain all consumer protections provided under applicable law, regardless of any disclaimer in these Terms.
To the maximum extent permitted by applicable law, Wenda will not be responsible for indirect or consequential losses arising from website interruptions, unauthorized third-party activities, or events beyond our reasonable control where such liability may lawfully be excluded.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence where such limitation is prohibited, personal injury or death where liability cannot lawfully be excluded, or any other responsibility that cannot be excluded under applicable law.
Wenda remains responsible for its statutory obligations relating to accepted orders, delivery, consumer guarantees, and legally required refunds.
Any applicable limitation of liability shall operate only to the extent permitted by relevant consumer protection legislation.
To the extent permitted by applicable law, you agree to be responsible for losses or claims reasonably arising from your unlawful use of the Services, intentional misconduct, or infringement of third-party rights.
This provision applies only where the relevant loss or claim is legally attributable to your actions.
It does not require consumers to compensate Wenda for losses caused by Wenda's own unlawful conduct, negligence, or failure to meet mandatory legal obligations.
Nothing in this section limits mandatory consumer protection rights or imposes obligations prohibited by applicable law.
If any provision of these Terms is found to be unlawful, invalid, or unenforceable by a competent court or authority, that provision shall be limited or severed to the extent required by law.
The remaining provisions shall continue in effect, provided they can operate lawfully and consistently with the overall agreement.
Any invalid provision will not affect mandatory rights or protections available to customers.
Failure by Wenda to enforce a provision of these Terms does not automatically constitute a waiver of its legal rights.
These Terms, together with the policies and conditions referenced herein, form part of the agreement governing the use of our Services.
In the event of inconsistencies between these Terms and mandatory consumer protection requirements, applicable law will prevail.
Product-specific information, agreed order details, and statutory consumer rights remain applicable to individual purchases.
No provision shall be interpreted to exclude rights that cannot legally be waived.
Customers may not transfer contractual obligations to another person without prior consent where such consent is legally required.
Wenda may transfer its contractual rights or obligations as part of a legitimate business reorganization, sale, or transfer, subject to applicable law.
Any transfer will not reduce the consumer protections, contractual rights, or remedies available to customers.
Where legally required, customers will be informed of any relevant changes.
These Terms of Service and related contractual matters are governed by the laws of Greece, subject to any mandatory consumer protection laws that apply to customers in their country of habitual residence.
For customers residing in Norway, applicable mandatory Norwegian consumer protection legislation, including the Consumer Purchases Act (Forbrukerkjøpsloven) and the Right of Withdrawal Act (Angrerettloven), remains applicable where required by law.
Nothing in these Terms limits mandatory consumer protections available under applicable European Union or European Economic Area legislation.
In the event of a dispute, customers are encouraged to contact Wenda at support@wenda.no so that we can attempt to resolve the matter directly.
Where a dispute cannot be resolved, the competent courts and applicable dispute resolution procedures will be determined in accordance with relevant jurisdictional and consumer protection laws.
Customers retain the right to bring proceedings before courts that have jurisdiction under applicable law.
No provision in these Terms requires consumers to surrender mandatory legal rights or access to legally competent courts.
The headings used throughout these Terms are provided for convenience and readability.
They do not alter, restrict, or independently determine the interpretation of any provision.
Wenda may update these Terms periodically to reflect changes in our Services, operational practices, or applicable legal requirements.
The latest version will be published on this page with an updated revision date.
Where required by applicable law, we will provide appropriate notice of material changes.
Changes will not retroactively reduce statutory rights or alter accepted purchase agreements without a lawful basis.
Continued use of the website following legally effective updates may constitute acceptance of the revised Terms where permitted by law.
Customers are encouraged to review this page periodically.
Address: Chiou 31-33, 153 43 Agia Paraskevi, Greece
Email: support@wenda.no
Monday to Friday: 9:00 AM to 5:00 PM
Saturday and Sunday: Closed
Time zone: Athens time (Greece)
Response time: We respond within one business day.