Last Updated: October 20, 2026
At Wenda, we aim to provide clear shipping charges, reliable order processing, and transparent delivery information. Please review our shipping information before placing an order.
We currently offer shipping to customers in Norway. Available shipping options and their associated costs are displayed during checkout.
Orders are processed Monday through Friday, excluding applicable public holidays.
Processing Time: 1–2 business days after order confirmation.
Processing Days: Monday to Friday.
Weekends and Public Holidays: Orders placed during these periods will begin processing on the next business day.
Business days exclude weekends and applicable public holidays.
Orders normally arrive within an estimated 3–9 working days from the order date, including the usual order processing period.
Delivery times are estimates and are not guaranteed. Actual delivery dates may vary depending on the shipping carrier, delivery location, weather conditions, and other circumstances affecting shipment.
If a significant delay occurs, we will provide relevant information where available.
Our shipping charges for deliveries within Norway are based on the eligible order subtotal.
| Order Value (NOK) | Shipping Cost |
|---|---|
| Below NOK 499 | NOK 59 |
| NOK 499 or more | Free Shipping |
Shipping charges are calculated at checkout. Any applicable shipping fees will be displayed before the order is completed.
After placing an order, customers will receive an order confirmation email containing their purchase information.
Once an order has been dispatched, we will send a shipping confirmation email containing tracking details when available.
Customers can use the tracking information provided to monitor the progress of their deliveries.
If you do not receive a shipping confirmation email, please check your spam or junk folder before contacting our support team.
Delivery may occasionally take longer than expected due to factors including:
Carrier or transportation disruptions.
Incorrect or incomplete shipping addresses.
Severe weather conditions.
Public holidays.
Customs processing where applicable.
Other circumstances beyond our reasonable control.
If your order does not arrive within the estimated delivery period, please contact our support team for assistance.
Your statutory consumer rights regarding delayed or missing deliveries remain unaffected.
Customers are responsible for providing accurate shipping details during checkout.
If you notice an error in your shipping address after placing an order, please contact us at support@wenda.no as soon as possible.
We will attempt to update the delivery information before dispatch. However, address changes may not always be possible after the package has been transferred to the shipping carrier.
If your package is lost, arrives damaged, or is not delivered, please contact our customer support team with your order number and relevant details.
We will review the issue and work toward an appropriate resolution in accordance with applicable consumer protection laws.
Wenda remains responsible for its delivery obligations and the risk of loss or damage until the goods are received by the customer or their designated recipient, except where applicable law provides otherwise.
For questions about order processing, shipping charges, delivery estimates, or tracking, please contact us using the details below.
Address: Chiou 31-33, 153 43 Agia Paraskevi, Greece
Email: support@wenda.no
Monday to Friday: 9:00 AM to 5:00 PM
Saturday and Sunday: Closed
Time zone: Athens time (Greece)
Response time: We respond within one business day.